How to contact your Commerce Call Centerto resolve all issues
Knowing the Niaga call center or cimb Niaga is really very important for the community because it will be very helpful if there is a problem. Connectingtothe call center section itself can be done quite easily. It’s just that not all people know how to do it, especially if it’s the first time.
As we already know, Cimb Niaga itself became one of the national private banks where it was originally called Niaga. The presence of this private bank is also widely chosen by the public due to a number of advantages that will be obtained by customers in it. It does not end there, the services and facilities in it are also quite complete.
Not only that, various types of services and facilities based on information technology have also been used by this bank since its inception. In addition, Niaga also turned out to be the first bank to provide services to the public in the form of ATMs in Indonesia.
In 1991, this bank turned out to be a bank that provided services to its customers in the form of online services. This service also includes a Niaga call center where the presence of customer service is easier to contact anytime and anywhere by customers to provide satisfaction.
Cimb Niaga is also listed on the Jakarta Stock Exchange and the Surabaya Stock Exchange. The bank’s achievements could make it the category of the largest bank in Indonesia. The position turned out to be based on the assets of the company concerned.
Get to know CIMB Niaga Bank More
Before you decidehow to contact niaga call centers , it is very important to know more about the largest private bank in Indonesia. CIMB Niaga itself is included in the fourth largest banking class in the country. As for when viewed in terms of owned assets. The majority of the shares are owned by CIMB Group.
The main business or product offered by this company is corporate equity credit and home ownership. This is what makes Niaga listed as the bank with the third largest provider of home loans in the country. In addition, a variety of programs and services are offered to attract more customers.
In 1976, it launched a professional credit program in which this is a type of loan for professionals such as technical experts, doctors and others. Already in 1981-1982, an online banking system and an office system were introduced. 3 years later, it formed a network of business entities for the exchange of official foreign VAl Utaand has been launched in several branch offices.
In addition, in 1987, CIMB turned out to be the first banking company to offer services to its customers in the form of ATMs in Indonesia. Just in June 1989, there was a moment when the bank offered its first stock offering to become a public company. Only in May 2008 officially changed its name to BANK CIMB Niaga.
Commercialcall center for complaints
Of course, each of us who uses banking services will sometimes find problems , such as problems with services that have been offered in the past. To overcome this problem, we really need the presence of a call center from the company concerned to make it easier to overcome the problem.
At first, this call center itself turned out to offer toll-free services as the best service for customers. Unfortunately, the service is no longer available. But there is no need to worry because you can still easily contact them via smartphone easily and quickly.
For those of you who have problems, bisa immediately make a complaint by calling the number 14041 which is the official Commercial Call Center . Through this service, customers can solve banking problems where they happen to you. There are various types of problems that can be complained to the customer service or call center including:
- Loss of your credit card
- Forgot your credit or debit card PIN
- Lost passbook
- Blocking credit and debit cards
- And other problems related to the services and facilities offered.
Not only that, this part of the call center will also be on standby for 24 hours. This way, it will make you comfortable making complaints anytime, anywhere. In addition to the Niaga call center, you can also send an email to Niaga.co.id 14041@cimb for more information.
How is the complaint procedure din Bank Cimb Niaga
Do you already know niaga call center numbers? For those who do not know how the complaint procedure to the bank is actually very simple to do. It’s just that, most people are still confused about doing it. In order not to be mistaken, here is the procedure for filing a complaint with this bank.
To file a complaint with the Niaga bank , it can be done by contacting the call center number directly. Once connected, you can immediately convey what complaints or problems are facing. Make sure to convey information as best as possible so that they can understand the problem and provide the best solution.
In addition to this number, there are other options that can help customers file complaints, such as through the social media they have, namely:
- Facebook: CIMB Niaga
- Twitter :Trade @cimb
- Instagram: @cimb_Commerce
- Website: cimbNiaga.co.id
There are several documents that need to be prepared in advance before you decide to contact the Niaga call center, such as personal identity, chronology of complaints, data or supporting documents (such as proof of transaction, disclaimer forms, or others), and phone numbers of whistleblowers.
Advantages of Bank Cimb Niaga
Do you already know how to contact the bank’s call center? You also need to know what are the advantages of the bank. Just take a look at the review below
- Has a complete product
The first advantage of being a customer in Niaga is that there are complete products including Xtra services, Hypermart Savers, AirAsia Savers, On Account and many more. With the presence of a complete product, it can be adapted to the needs of potential customers.
- Has a responsive and communicative customer service section
For those of you who want to make complaints about different types of problems such as losing a credit or debit card, forgetting a pin to lose savings, you don’t have to worry about them having a responsive and communicative call center section so it can be easily trusted.
- Spread across major cities
Becoming a customer of this bank is not difficult to do because there are branches available in almost all major cities of Indonesia. This way, it makes it easier for you to get services and products according to your needs.
Cimb Niaga is one of the largest private banks in Indonesia that offers a variety of the best services and facilities for its customers. If there are complaints or problems, the Niaga call center can be trusted.